Orders placed by 2:00 PM (Pakistan Standard Time) are shipped the same day via our best courier service; orders received after 2:00 PM, on Sundays, or national holidays will be dispatched the next working day. Delivery takes 1–3 working days (excluding Sundays and public holidays). We accept returns of unused, unwashed items with original tags within 30 days of purchase. Customers must include a copy of the invoice and are responsible for return shipping via a traceable service. Delivery charges are non-refundable. Refunds are processed within 7 working days of receiving the return. Send returns to: Malikpur Dandi Stop, Sheikhupura Road, Faisalabad. For assistance, contact us at help@turzup.com or 0303 8777579.